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Frequently Asked Questions

Last Updated: August 24, 2026

Answers to the questions we hear most about KeepUp – what it is, how it protects your money and your data, and how to get started. For the full detail, see our Security page and Privacy Policy.

What is KeepUp?

KeepUp is a personal net worth tracker and ranking platform. It brings your bank, brokerage, and crypto accounts – across currencies and countries – into one live view of your complete net worth, and shows you where that number ranks by country and percentile.

How does KeepUp work?

You connect your financial accounts read-only, or add assets by hand. KeepUp reads your balances and holdings, converts everything into a single display currency, and tracks your net worth over time. It covers cash, equities, bonds, real estate, cryptocurrencies, commodities, private shares, and collectibles.

Is KeepUp free?

KeepUp is free to use. As a thank-you to our earliest supporters, the first 1,000 members become Founding Members and keep unlimited account connections – to any bank, brokerage, or crypto exchange – free, for life.

Can KeepUp move or spend my money?

No. Every account connection is read-only. KeepUp has no transfer button, no payment rail, and no trading integration – it cannot move, send, or trade a cent. Even if a KeepUp account were compromised, an attacker still could not move money, because KeepUp itself can't.

Does KeepUp store my bank password?

No – your bank logins never touch KeepUp. Account connections run through Plaid, the same connectivity infrastructure used by Venmo and American Express, and you sign in on your bank's own page. Your username and password go to your bank, never to KeepUp, so we have no way to see or store them. See our Security page for the full detail.

What if KeepUp gets hacked?

Your money stays out of reach. KeepUp never sees or stores your bank login, so there are no credentials to steal. And account connections are encrypted and strictly read-only: in the worst case, an attacker could see numbers, never touch them. No transfers, no withdrawals, no trades. See our Security page for how connections are protected.

Which accounts and countries does KeepUp support?

KeepUp connects banks, brokerages, and crypto exchanges, and you can add any other asset – real estate, private investments, collectibles – by hand. It is available to residents of the United States, Canada, the United Kingdom, Switzerland, and across the EU and EEA.

How does the net worth ranking work?

KeepUp shows where your net worth falls by country and by percentile, based on published wealth-distribution data – you can explore the net worth percentiles by country. There is also an opt-in leaderboard where you can compare with others under a username you choose. It is entirely optional – you stay private unless you opt in.

Can I export or delete my data?

Yes, at any time. You can download your complete data set as machine-readable JSON, and you can delete your account whenever you like – your portfolio, snapshots, and account connections are removed from our active systems immediately.

Does KeepUp sell my data?

No. KeepUp does not sell or share your personal information. The providers that help run the service act as our service providers under written contracts that bar them from using your information for their own purposes. See our Privacy Policy for the specifics.

Is KeepUp a bank or a financial advisor?

No. KeepUp is not a bank, a broker, or a financial advisor, and it does not provide financial advice. It is a tool for seeing and understanding your own net worth – it never holds or moves your money.

Is there a mobile app?

KeepUp is a web app that works in any modern browser, on your phone or your computer. You can add it to your home screen for one-tap access – there is nothing to download from an app store.

How do I get access?

KeepUp is open to everyone. Create your free account at keepup.finance and see where you stand in minutes.

How do I get help?

Email [email protected] and a real person will get back to you. That is the right place for anything – a question about your account, a connection that won't sync, a bug, or an idea for what KeepUp should do next.